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Disability is an often-overlooked aspect of diversity. Recent research has indicated that there are barriers to access and participation for disabled students inherent in the design of physics courses. To help counteract these barriers, universities are required to provide reasonable accommodations for disabled students. However, not all students use the accommodations they have access to because of social factors (e.g., disability stigma), and others do not have access to the professional diagnosis often required to access accommodations. The purpose of this study was to explore the experiences of students who identify with a disability/impairment who were taking an emergency remote teaching (ERT) physics course in Fall 2020 to inform policies about providing access to students in future remote and face-to-face courses. In this paper, we present the prevalence and types of impairments disabled students in physics courses reported, their reported accommodation usage, and ethical considerations of this work. Overall, we find that disabled students represent a sizeable group in physics courses, and there are positive and negative reasons students did not use or request accommodations.